• chevron_rightHow do I check my HOA Account balance?
    AHPOA members can access their account through the Vantaca members portal at https://portal.aquiaharbour.org/Home_v2/Login or by contacting the Business Office either by phone at 540-659-3050 or emailing Member Services using the Contact Form at https://www.aquiaharbour.org/contact-us/ 
  • chevron_rightHow do I pay my assessments?
    Vantaca Online Members Portal
    Vantaca is our preferred way of accepting owner payments. Please note that we are discontinuing the use of ClickPay. Members can access their Vantaca portal at https://portal.aquiaharbour.org/Home_v2/Login Members can use the portal to pay by credit card, e-check and autodraft.
    Payments can be made in-person at the AHPOA business office by cash, check or money order. Payments placed in the dropbox outside of the office after 5 p.m. on the assessment deadline will incur a late fee.
    All credit card payments whether through Vantaca or through the business office will incur a 4.00% processing fee.
  • chevron_rightWhen are my assessments due?
    Assessments can be paid either in full at the beginning of the fiscal year, or in twelve monthly installments. The fiscal year runs April 1 through March 31, and the annual assessment is due April 1. Monthly assessments are due on the first day of each month, April through March. 
    Any assessment received after the tenth of the month will incur a $50 late fee.
Code Compliance
Community Access
  • chevron_rightHow do I arrange for my guests to visit me?
    Your guest name should be inputted in our visitor management system, Gate Sentry. The gate guard will refer to the system to permit your guests entry into the community. 
    In order to obtain access to your profile, please contact memberservices@aquiaharbour.org for login & password.
  • chevron_rightWhere is the back gate located?
    To ENTER the community through the back gate, use the address: 800 Decatur Road.
    To EXIT the community through the back gate, use the address: 3242 Titanic Drive
Trash, Recycling & Yard Waste
  • chevron_rightHow do I arrange for a bulk pick-up?
    Any special pick-ups for the removal of white goods, such as stoves, washing machines, refrigerators, furniture etc., or any refuse not considered normal household trash shall be the responsibility of the homeowner to call in and arrange with County Waste for a fee.
  • chevron_rightMy trash or yard waste was missed - what do I do?
    Missed pick-ups should be called in to the AHPOA business office by 9:30 am on Wednesday – (540) 659-3050.
  • chevron_rightWhat materials can be accepted?
    • Glass food and beverage containers: brown, clear, or green
    • Ferrous (Iron) cans
    • PET plastic containers with the symbol #1: narrow neck containers only
    • HDPE natural plastic containers with the symbol #2: narrow neck containers only (milk and water bottles)
    • HDPE pigmented plastic containers with the symbol #2: narrow neck containers only (detergent, shampoo, bleach bottles, etc. without caps)
    • Plastics with symbols #3, #4, #5, #6, #7: narrow and screw top containers
    • Newsprint
    • Old corrugated cardboard
    • Magazines
    • Catalogs
    • Cereal boxes
    • Telephone books
    • Printer paper
    • Copier paper
    • Mail
    • All other office paper without wax liners
  • chevron_rightWhen is trash & recycling picked up?
    Recycling and Yard Waste – Monday
    Trash – Tuesday