FAQ

AHPOA members can access their account through the Vantaca members portal at https://portal.aquiaharbour.org/Home_v2/Login or by contacting the Business Office either by phone at 540-659-3050 or emailing Member Services using the Contact Form at https://www.aquiaharbour.org/contact-us/ 

 

Vantaca is our preferred way of accepting owner payments. Please note that we are discontinuing the use of ClickPay. Members can access their Vantaca portal at https://portal.aquiaharbour.org/Home_v2/Login Members can use the portal to pay by credit card, e-check and autodraft.

 

In-Office

Payments can be made in-person at the AHPOA business office by cash, check or money order. Payments placed in the dropbox outside of the office after 5 p.m. on the assessment deadline will incur a late fee.

 

All credit card payments whether through Vantaca or through the business office will incur a 4.00% processing fee.

Assessments can be paid either in full at the beginning of the fiscal year, or in twelve monthly installments. The fiscal year runs April 1 through March 31, and the annual assessment is due April 1. Monthly assessments are due on the first day of each month, April through March. 

 

Any assessment received after the tenth of the month will incur a $50 late fee.

It's best to contact the Code Violation Officer directly with your intentions on abating the violation. You can do so by sending an email to cvo@aquiaharbour.org.

To ENTER the community through the back gate, use the address: 800 Decatur Road.

 

To EXIT the community through the back gate, use the address: 3242 Titanic Drive

Any special pick-ups for the removal of white goods, such as stoves, washing machines, refrigerators, furniture etc., or any refuse not considered normal household trash shall be the responsibility of the homeowner to call in and arrange with County Waste for a fee.

Missed pick-ups should be called in to the AHPOA business office by 9:30 am on Wednesday – (540) 659-3050.

Recycling and Yard Waste – Monday
Trash – Tuesday